How to buy a ticket

1. Select the orange "Tickets" button on the home page.
2. On the page with all events, select the concert you are interested in.
3. Select the number of tickets you want to buy.
4. Click the orange "Add to Cart" button.
5. If you want to purchase tickets for other events, go back to the page with all events and choose other tickets you would like to purchase.
6. After selecting tickets, go to the basket in the upper right corner of the page.
7. Verify your order. Choose payment and delivery method.
8. Fill in your data and choose the preferred delivery method.
9. Complete the process of creating an account below the address details.Creating an account is not mandatory to finish Your order.
10. Select the appropriate consents.
11. Click the orange button "Go to Order Summary".
12. Verify your purchases and contact details.
13. Click the orange button "I am ordering with an obligation to pay".
14. Choose the payment method and follow Your bank's instructions to finish the ordering process.

Payment and delivery
Payments in the store are made using the PayU quick payment system. Domestic shipments are delivered by InPost. All tickets bought from outside of Poland will be delivered as electronic tickets and will be exchanged for collector's ones on the day of the show at the box office. We are still working on international delivery of orders which include albums. PayU Payment Terms
For the customer
Knock Out Productions
Knock Out Productions ul. Zamknięta 10 lok. 1.5,
30-554 Kraków
Tax ID: PL6772280971 Email: info@knockoutmusicstore.pl
Information
Customer service:
info@knockoutmusicstore.pl
Complaints:
reklamacje@knockoutmusicstore.pl
Contact regarding tickets:
bilety@knockoutmusicstore.pl
Contact regarding records:
plyty@knockoutmusicstore.pl
Working hours: Monday-Friday from 9:00 a.m. to 4:00 p.m.
Copyright © 2025 Knock Out Productions
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